Testimonials
“It’s been a pleasure working with you as well! We especially appreciate the collaborative approach, where you seek to really understand our needs, advise us along the way and adapt service delivery to best suit our needs. And of course, you’ve been a delight to work with – always proactive, timely and especially friendly. Everything we look for in a service provider.”
Corporate client relocating from USA
“I wanted to sincerely thank you for all of your help in coordinating our relocation. A move alone is no small feat, let alone a move across continents. You have handled every element of our relocation with the utmost professionalism, courtesy and care. During our house hunting trip you were extremely organized with all of our itineraries which enabled us to be extremely effective and efficient with our time. You paid very close attention to all of our personal likes/dislikes regarding neighbourhoods and houses which enabled us to find the perfect home for our family. You also carefully guided us through the most stressful element of our move, selecting a school for our children. Whether big or small, you truly helped us with all of our needs - even ones we didn't realize. After all of our moves, I can honestly say without a doubt that you are the best relocation consultant I have met! You are simply in a league of your own. You exceeded all of our expectations and we are forever grateful. Thank you for working so hard to ensure our move was as smooth as possible. I feel blessed to have met and worked with you and I look forward to seeing you again very soon.”
Family relocating from Norway
“I am echoing Susan and Graham's thanks, you have set a benchmark in relocation assistance and it is appreciated.”
HR Manager
“We felt very lucky to have you and everyone at RSA look after us, especially during such a turbulent time as an international relocation with young kids. The assistance we received was tremendously helpful and calming, and we honestly couldn't be happier than in our current circumstances. We feel very lucky and we're all having fun here in Brisbane.”
Family relocating from Canada
“It is still a pleasure to work with you and I should get a new file for you very shortly!”
HR Manager
“RSA: Excellent, supportive and more! We were supported in our relocation in an exceptional way. Nothing was too hard for them to assist our move and I would gladly recommend RSA to anyone who is either moving one suburb away or more. Thanks for everything!”
Client with NSW Transport
“I would like to give feedback regarding the outstanding client service we are getting from Sue Carter's company, Relocation Services. The service has been exceptional and seamless with:
• An ability to connect with the client immediately - have created and maintained a warm, yet detached professionalism of empathy and rapport.
• Mastering the client brief and providing excellent objective advice
• Showing a comprehensive understanding of the issues involved in the process of housing relocation.
• Treating us with dignity and respect, with a 'light touch'- not trying too hard.
• Always delivering on their promises and being punctual for our meetings.
• Constantly providing timely updates by phone, text and email.
• Always making us feel comfortable to the extent that we felt as though we were their only client. A good indicator of high emotional intelligence.
We really appreciate RSA’s top-drawer service in what would otherwise be an overwhelming and stressful situation for us.”
Client with NSW Health